These are the services POcatch uses to process stores’ and their customers’ personal data. We announce a new one in the app, and by email to stores that ask for notice at support@pocatch.com, at least 30 days before it starts, so a store can object.
| Service | What it does for POcatch | Data it handles | Where |
|---|---|---|---|
| Railway Corporation | Hosts the app and its database | Everything POcatch keeps (customers’ details encrypted) | United States |
| Cloudflare, Inc. | Receives emails sent to POcatch addresses and stores them until they’re deleted; keeps the database’s encrypted backups; DNS and traffic to the app | The emails and their files, for 90 days (120 at most); encrypted copies of the database, for 35 days | Storage in Eastern Europe; traffic through Cloudflare’s global network |
| Anthropic, PBC | Its AI (Claude) reads each purchase order and helps match its lines to products | The email and its files, while it’s read | United States |
| Resend (Plus Five Five, Inc.) | Delivers the app’s emails | The recipient address and the message | United States |
| Functional Software, Inc. (Sentry) | Records the app’s errors | Error details, without customers’ data | United States |
Shopify, where the app runs and stores pay for it, processes data under its own terms with each store.