These terms are an agreement between the business that installs POcatch (“you”) and Hossein Karami, an individual developer in Istanbul, Türkiye, who makes and runs POcatch. POcatch isn’t a company: “POcatch”, “we” and “us” mean Hossein Karami. By installing or using POcatch, you agree to them, to the data processing agreement at pocatch.com/dpa for your customers’ personal data, and to the privacy policy at pocatch.com/privacy. Shopify’s own terms also apply to the app and its billing. POcatch is for businesses only.
What POcatch does
POcatch reads the purchase orders your wholesale customers send you, when you forward them to your POcatch address or upload them in the app. It finds the customer and the products in your store, checks prices and quantities against your catalogs, and prepares a draft order for you to check. It creates the draft order in your store when you choose to. It never sends anything to your customers and never completes an order.
What POcatch doesn’t promise
- POcatch uses AI to read purchase orders, and AI can misread a document or pick the wrong product, customer, price or quantity. POcatch says when it isn’t sure and asks you, but you’re responsible for checking each draft order before you invoice, charge or ship.
- POcatch compares a purchase order’s prices with your prices in Shopify and tells you about differences. Which price applies, and what you agreed with your customer, is your decision.
- A draft order stays a draft until you or your staff act on it in Shopify.
Plans and billing
POcatch has paid plans, each with a free trial: Starter (100 purchase orders a month), Growth (500) and Scale (2,000). Shopify bills them with your Shopify invoice, under Shopify’s billing terms; refunds follow those terms. A purchase order counts once, when POcatch starts reading it; sample orders that POcatch sends you don’t count. Over your plan’s limit, an order waits and is read when your next month starts or when you change plans. During a free trial, and on a development store, POcatch reads up to 25 purchase orders in all. You can change or cancel your plan at any time in the app or by uninstalling it. Prices are listed in the Shopify App Store and in the app. We’ll tell you at least 30 days before a price change that affects you.
Your data
You keep all rights to your data and your customers’ data. You give us permission to process it only to provide POcatch, as the privacy policy and the data processing agreement describe. We don’t sell it, share it for advertising or use it to train AI models.
Your responsibilities
- Install POcatch only on stores you own or are allowed to manage, and keep your Shopify account secure.
- Send POcatch only purchase orders and what comes with them; set up your forwarding so it sends orders, not all your mail.
- Have a lawful basis to share your customers’ orders with POcatch, and tell your customers in your own privacy policy that a service provider processes their orders for you.
- Keep your POcatch address to the people who send you orders.
- Don’t use POcatch to break the law, to send it malicious files, to overload it, or to try to reach other stores’ data.
Availability and support
We work to keep POcatch running and its reading accurate, but it’s provided as is and as available, without warranties of any kind, to the extent the law allows. Reading an order can be delayed or fail; when it does, the app says so, and you can match it again, upload it again, or enter the order yourself. Support is by email at support@pocatch.com. POcatch is run by one person, so answers can take up to 2 business days (Istanbul time); POcatch itself runs around the clock.
Liability
To the extent the law allows:
- neither side is liable for indirect, incidental or consequential losses, or for lost profits, revenue or data, including losses from draft orders that weren’t checked before use;
- our total liability for all claims is limited to what you paid for POcatch in the 12 months before the claim.
Nothing in these terms limits liability that the law doesn’t allow to be limited, such as for intent or gross negligence.
Ending
You can stop at any time by uninstalling POcatch. Your data, and your customers’ data, are then deleted as the privacy policy describes. We may suspend or end your use if you break these terms or don’t pay, after telling you why when we can. If we ever stop offering POcatch, we’ll tell you at least 30 days before. If Hossein Karami can no longer run POcatch at all, its automatic deletion keeps running, and your data and your customers’ data are deleted as when you uninstall.
Changes
If these terms change, the new version is published here with a new date, and important changes are announced in the app at least 30 days before they take effect. Using POcatch after that means you accept them.
General
These terms, the data processing agreement and the privacy policy are the whole agreement between us about POcatch. If a part of them can’t be enforced, the rest still applies. Neither side is responsible for delays caused by events beyond its reasonable control. We may transfer these terms to someone who takes over POcatch, and we’ll tell you if we do.
Law
These terms are governed by the laws of the Republic of Türkiye. The courts of Istanbul (Çağlayan) settle any dispute about them. This doesn’t take away rights you have under laws that apply to you anyway.
Contact
Hossein Karami, individual developer, Istanbul, Türkiye support@pocatch.com (a postal address for formal notices is available on request)